Returns & Exchanges
Our hassle-free return policy
30-Day Return Window
Not satisfied? Return most items within 30 days of delivery for a full refund.
Return Policy
We want you to be completely happy with your purchase. If you are not satisfied, you can return most items within 30 days of delivery for a full refund or exchange.
Items must be:
- In original, unused condition
- In original packaging with all accessories included
- Accompanied by the original receipt or proof of purchase
Exchanges
If you received a defective or incorrect item, we will gladly exchange it at no additional cost. Contact us within 30 days of receiving your order to arrange an exchange.
How to Initiate a Return
- 1Email us at vincent@bitcompact.com with your order number and reason for return.
- 2We will provide you with return shipping instructions.
- 3Ship the item back to us using a tracked shipping method.
- 4Once received and inspected, we will process your refund within 5 business days.
Questions about returns? vincent@bitcompact.com